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Some common questions:

Do you carry samples in your office?
Yes, we have samples of the following products:

Engineered quartz: Cambria, Viatera, Sequel/Bedrosians, Silestone, and Zodiaq/Corian.
Acrylic solid surface: Corian and HI-MACS.
Plastic laminate: Formica and Wilsonart

There are many other choices on each manufacturer’s web site as well, and we have access to many other manufacturers’ products.

What is the durability of the various products?
We recommend that customers refer to the product manufacturer’s website for detailed information on product durability and heat resistance. No surface material is completely resistant to heat and scratching, and all manufacturers recommend the use of trivets or hot pads.

Laminate and acrylic solid surface countertops are the least resistant to heat and scratching. Quartz products are generally less resistant to heat than granite, but more scratch resistant than granite. However, these guidelines vary on a product-by-product basis.

How do you care for the product?
We suggest referring to the individual product manufacturer’s website for maintenance instructions. However, you can download the following PDFs for care and cleaning instructions here:

Engineered quartz surface care
Natural granite surface care
Corian acrylic solid surface care
Formica laminate surface care

How long does it take?
After receipt of a deposit and signed contract, it will generally take about 4 weeks for a laminate or acrylic solid surface installation. Granite and quartz installations are generally about 6 weeks. If we are installing over new cabinets, we can’t begin fabrication until we have measured the installed cabinets.
What is the difference in costs for the various products?
Laminate will always be the most economical product. Granite, engineered quartz and acrylic solid surface products vary greatly depending on the grade of material and the features (edges, sinks, splashes etc.) selected.
Do you sell remnants?
We have a very limited supply of remnant material in our shop, but occasionally we can supply material for smaller projects.
Do you carry stock material?
We have a limited selection of stock laminate colors. All of our stock colors come in Caprice (no-drip) edges in full form (with backsplash) kitchen and vanity depths and 36 inch bars. Refer to our laminate section to see our stock laminate selections.
Do you take credit cards?
We accept credit cards for laminate purchases, and we can accept credit cards for stone, butcher block, and acrylic solid surface purchases with a 3.5% check-out fee.
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